img

Faqs

Rooms & reservation

What time is check-in and check-out?

Check-in is from 01:00 PM, and check-out is until 11:00 AM. Early check-in or late check-out is available upon request and subject to availability.

Is breakfast included in the room rate?

Breakfast is not included in the room rate. Guests may enjoy breakfast at an additional charge.

What activities are available at the resort?

The resort features a well-maintained swimming pool where guests can unwind and enjoy quality time with family and friends.

Can I cancel or change my booking?

Yes, bookings can be modified or canceled. Please contact our team for assistance and applicable terms.

Additional Questions

Can I check in early or late?

No, early check-in and late check-out are not available. Guests are requested to follow the standard check-in and check-out timings.

Where do I send questions and comments about this website?

For questions, feedback, or comments about this website, please contact our Guest Care team through the contact information provided on the website.

How can I contact Guest Care Support?

Yes, our Guest Care team is available to assist you with bookings, inquiries, and any support you may need during your stay.

Payment and Cancellation

Do I need to guarantee my reservation with a credit card or some form of deposit?

Yes, reservations must be guaranteed with a valid credit card or an advance deposit to confirm your booking.

Do I have to send my credit card over the Internet to book a reservation?

No